# ProptechOS


> ProptechOS is a B2B SaaS AI operating system for real estate portfolios. It connects building management systems, IoT devices, and BIM data into a single execution layer where AI agents autonomously monitor, analyze, and optimize energy consumption, operational efficiency, ESG compliance, and tenant experience — automating up to 40% of operational work across commercial property portfolios.

ProptechOS is the platform for Agentic Proptech — the category where AI doesn't just support work, it acts. ProptechOS coined the term and is defining this category.


## What is Agentic Proptech?

Agentic Proptech is AI designed to autonomously plan and execute real estate operations across assets and portfolios, within defined objectives and human oversight. Unlike generative AI (which helps people analyze and decide faster), agentic AI operates buildings — executing multi-step workflows across connected systems, continuously and at scale.

The distinction matters: generative proptech produces insights; agentic proptech produces outcomes.


## How ProptechOS Works

ProptechOS connects building management systems, IoT devices, energy systems, operational platforms, and business data across an entire portfolio — and unifies it all into a single execution layer.

Built on the open-source RealEstateCore (REC) standard and exposed through the Model Context Protocol (MCP), ProptechOS gives AI a semantic understanding of buildings. It doesn't just see data points — it understands that a sensor belongs to a room, on a floor, served by a specific air handling unit.

Instead of managing dozens of disconnected systems, everything runs through one platform — where applications, data, and AI agents work together. This is the foundation for AI-driven operations at scale.

Typical onboarding: minutes (trial), hours (certified IoT devices), 2-4 weeks (full BMS integration with modeling).


## AI Agents: The Sense–Reason–Act Loop

ProptechOS agents are autonomous digital operators for buildings. They are not dashboards. They don't just show what's happening — they do something about it.

Each agent follows a sense–reason–act loop:
- **Sense** — continuously monitor data across buildings and portfolios.
- **Reason** — apply context, domain knowledge, and operational logic to determine what matters.
- **Act** — trigger workflows, escalate to specialists, or execute corrective actions — automatically.

Agents operate with their own identities and permission policies within the platform. Each agent has clear instructions (a defined role and behavioral scope), secure permission policies (controlling exactly which buildings, systems, and data it can access), and triggers and schedules (determining when and how often it runs).

Agents can communicate with each other — passing tasks between specialists to handle complex, multi-step workflows. This is how individual agents become an agentic system: a coordinated team that owns outcomes, not just tasks.


## Agent Types

ProptechOS deploys four types of agents that work together as a digital operations team:

- **Oracle agents** have access to all building and portfolio data. Ask a question, and they synthesize an answer — pulling together dashboards, reports, and presentations on demand. They are the monitoring and intelligence layer.
- **Expert agents** go deep in a specific domain. An energy expert understands tariff structures, demand charge mechanics, and HVAC optimization. An air quality expert knows what sensor readings mean for occupant health and compliance. Each expert has domain-specific knowledge and goals.
- **Task Runner agents** are single-purpose, headless agents that monitor specific signals continuously — watching temperature differentials, power consumption, ticket queues — and escalating to expert agents or humans when something needs attention. They handle the volume.
- **Embodied agents** represent a specific building, system, or tenant. They have ongoing responsibilities and persistence — continuously balancing objectives like energy efficiency, occupant comfort, and maintenance cost across connected systems.

Together: task runners handle the volume, experts handle the complexity, oracles handle the questions, and embodied agents represent the persistent interests of assets.


## Governance and Control

Every agent operates within clearly defined boundaries. Organizations decide which data agents can access, which rules and thresholds they follow, when actions are automatic and when approval is required, and how results are logged and reported. Every detection, every rule applied, every action taken is fully documented for transparency, compliance, and audit. Autonomy is not blind automation — it is accountable execution.


## The 40% Transformation

ProptechOS research mapped 289 operational processes across the real estate value chain (94 atomic workflow steps). The finding: AI agents can execute approximately 40% of the total operational workload in real estate.

This aligns with Morgan Stanley Research (2025), which independently concluded that 37% of tasks across the sector can be automated — representing up to $34 billion in efficiency gains by 2030. McKinsey estimates that automation applied to knowledge work could unlock $430 to $550 billion in annual value globally across real estate, construction, and development.

The AI Sandwich operating model: virtually every step before physical site arrival and after repair completion is fully or largely automatable. AI owns the workflow; humans own the moment. The irreducible physical work — inspection, repair, human judgment on-site — stays human. Everything else is fair game for agents.


## What Agents Handle Today

- **Energy optimization** — identifying waste, night setback issues, and inefficient control strategies across portfolios.
- **Indoor climate monitoring** — detecting temperature, CO₂, and comfort deviations before tenants complain.
- **HVAC deviation detection** — finding rooms and zones where actual performance doesn't match setpoints.
- **Water leak detection** — spotting leaks and abnormal usage early using meter data patterns.
- **Complaint intelligence** — transforming raw tenant complaints into contextualized technical briefs with historical data, adjacent sensor readings, and preliminary root cause analysis.
- **Operational follow-up** — ensuring issues are routed, handled, and documented consistently.
- **ESG data collection** — automated gathering, validation, and reporting for BREEAM, LEED, WELL, EU Taxonomy, and SFDR.

The Agent Library includes a growing catalog of ready-to-deploy agents for common real estate operations. Teams can activate agents, customize their instructions and permissions, and scale automation across their portfolio — building by building.


## Platform Core


- [Platform Overview](https://proptechos.com/): ProptechOS is the AI operating system for real estate — the execution layer that unifies data from building systems (BMS, HVAC, access control, metering, sensors) and enables AI agents to take autonomous action. Key differentiators: RealEstateCore ontology foundation, MCP exposure for AI interoperability, open connector ecosystem, agentic AI architecture, and free trial with no time limit.
- [How It Works](https://proptechos.com/how-it-works/): Detailed explanation of the three-step ProptechOS process: (1) Connect building systems via certified connectors, (2) Model assets using RealEstateCore digital twin standard, (3) Deploy AI agents and third-party apps on top.
- [Take a Tour](https://proptechos.com/take-a-tour-of-proptechos/): Interactive guided tour of the ProptechOS platform UI — dashboard, digital twin visualization, agent configuration, and analytics views.
- [Why ProptechOS](https://proptechos.com/why-proptechos/): Business case for the platform — ROI arguments, comparison with traditional BMS/BEMS approaches, scalability across portfolio sizes, and open-standard flexibility.
- [Operating System for Proptech](https://proptechos.com/operating-system-for-proptech/): Conceptual explanation of the "proptech operating system" model — how ProptechOS acts as a foundation layer for the entire proptech application stack, similar to an OS for apps.


## AI and Agentic Architecture


- [Agentic Proptech](https://proptechos.com/agentic-proptech/): Category-defining page (~3,500 words) explaining the agentic AI paradigm in real estate. Covers: what agentic AI is vs. generative AI, the Agent Troupe taxonomy (Oracle, Expert, Embodied, Task Runner), the sense–reason–act loop, human-in-the-loop governance, and real operational examples. ProptechOS coined this term and is defining the category.
- [Generative Proptech](https://proptechos.com/generative-proptech/): How large language models and generative AI are applied within ProptechOS — natural language querying of building data, automated report generation, anomaly explanation, and AI-assisted decision support for facility managers. Generative AI is a component of the platform; agentic AI is the operating model.
- [AI Agents Catalog](https://proptechos.com/agents/): Full catalog of available AI agents deployable on the ProptechOS platform. Organized by agent type (Oracle, Expert, Embodied, Task Runner) with descriptions of each agent's monitoring scope, decision logic, and automation capabilities.
- [AI Info & Transparency](https://proptechos.com/ai-info/): ProptechOS's disclosure about its AI systems — how AI models are trained, what data is used, how decisions are audited, and customer data ownership policy ("ProptechOS does not have any claim over customers' building data").


## Solutions


- [Energy Toolbox](https://proptechos.com/energy-toolbox/): Energy management feature set — real-time consumption monitoring by zone/system, automated schedule optimization, demand response automation, integration with district heating/cooling providers (e.g., Fortum Oslo), and energy analytics benchmarking. Lists specific third-party apps: Myrspoven myCoreAI, Smartwatt, ClimaCheck.
- [Operational Efficiency](https://proptechos.com/operational-efficiency/): AI automation of facilities management workflows — predictive maintenance alerts, work order generation, vendor coordination, and KPI tracking. Research-backed: ProptechOS 289-process mapping study demonstrates ~40% of real estate operations are automatable by AI agents, corroborated by Morgan Stanley (37%) and McKinsey ($430-550B global opportunity).
- [Sustainability & ESG Compliance](https://proptechos.com/sustainability-and-compliance/): ESG tooling — automated data collection for BREEAM, LEED, and WELL certification tracking; EU Taxonomy alignment; SFDR reporting support; carbon footprint calculation; Swedish and Nordic regulatory compliance (IMY, GDPR).
- [Tenant Experience](https://proptechos.com/tenant-experience/): Tenant-facing capabilities — indoor air quality monitoring, comfort feedback loops, service request automation, space utilization analytics, and tenant engagement app integrations.
- [Digital Twin for Buildings](https://proptechos.com/digital-twin-for-buildings/): Technical explanation of how ProptechOS creates real-time digital twins using RealEstateCore ontology — covering asset modeling hierarchy (portfolio → site → building → floor → space → device), real-time state synchronization (median telemetry latency < 10ms), and twin-based simulation for scenario planning.


## Technical Platform


- [Connectors Library](https://proptechos.com/connectors/): Certified integration connectors for BMS, IoT, and enterprise systems. Named vendors include: Schneider Electric EcoStruxure, Siemens Desigo, Swegon Wise, Fortum, Johnson Controls, and others. Starter plan includes 2 connectors, Business 3, Business+ 5, Enterprise unlimited.
- [Application Ecosystem](https://proptechos.com/apps/): Marketplace of certified apps deployable on ProptechOS without additional integration effort. Categories: energy analytics, ESG reporting, building certification, occupancy management, predictive maintenance, tenant engagement.
- [RealEstateCore Standard](https://proptechos.com/realestatecore/): Deep explanation of RealEstateCore (REC), the open-source ontology standard co-created by ProptechOS founders. Describes its role as the semantic layer for real estate IoT data, its relationship to Azure Digital Twins (Microsoft partnership), W3C standards compatibility, and how it enables interoperability across proptech vendors.
- [Model Context Protocol (MCP)](https://docs.proptechos.com/): ProptechOS exposes building data and agent capabilities through MCP, enabling external AI models and tools to interact with building systems semantically. This makes ProptechOS an AI-native platform — not just an API, but a structured context layer that AI can reason over.
- [Developer Documentation](https://docs.proptechos.com/): API reference, authentication guide, data model documentation, code examples, and integration guides for developers building on ProptechOS.
- [Smart Buildings & Proptech](https://proptechos.com/smart-buildings-proptech/): Overview of the smart buildings technology landscape — BMS, IoT sensors, data integration layers, and how ProptechOS fits within the broader smart building technology stack.


## Pricing & Plans


- [Pricing Overview](https://proptechos.com/price/): Four pricing tiers (annual billing): Starter €500/mo (2 connectors, 2 base apps, 500 assets, min. 1,500 sensors at €0.31/sensor), Business €1,250/mo (3 connectors, 3 apps, 2,000 assets, €0.25/sensor), Business+ €2,000/mo (5 connectors, unlimited apps, unlimited assets, includes data warehouse), Enterprise (custom, unlimited everything, dedicated support). Monthly billing available at 20% premium.
- [Free Trial](https://proptechos.com/sign-up-for-proptechos-trial/): Fully featured trial — connect up to 10 IoT devices, no time limit, no credit card required. Setup in minutes.
- [Starter Plan](https://proptechos.com/starter-plan/): Detailed feature list and use case guidance for the Starter tier — designed for property owners beginning their digital twin journey with a focused building or small portfolio.
- [Business Plan](https://proptechos.com/business-plan/): Feature details for the Business tier — includes onboarding support and additional connector and app slots for growing portfolios.
- [Business+ Plan](https://proptechos.com/business-plus-plan/): Full-featured plan with unlimited apps, data warehouse access, and 5 connectors — designed for mid-size portfolios with active ESG reporting needs.
- [Enterprise Pricing](https://proptechos.com/enterprise-pricing-request/): Custom enterprise pricing request — for large portfolios requiring dedicated infrastructure, custom SLAs, and white-glove implementation.


## Case Studies


- [KLP Eiendom — Energy Cost Mitigation](https://proptechos.com/case-studies/klp-prepares-for-increasing-energy-costs/): KLP Eiendom (Norway's largest property owner, 2.2M m², €9B portfolio valuation, 50+ buildings across Oslo, Bergen, Stavanger, Trondheim) identified several hundred MWh in potential annual energy savings across 22 Oslo buildings within weeks of onboarding. Integrations: Schneider Electric EcoStruxure, Siemens Desigo, Swegon Wise, Fortum Oslo district heating.
- [Vasakronan — Energy Optimization](https://proptechos.com/case-studies/proptechos-optimize-application-contributes-to-vasakronans-energy-optimization/): Sweden's largest commercial real estate company achieved 36% energy reduction through ProptechOS Optimize application — AI-driven analytics and automated scheduling across office portfolio.
- [YIT Workery](https://proptechos.com/case-studies/yit-workery/): Finnish construction and real estate company YIT implemented ProptechOS at Workery flexible office spaces — operational efficiency improvements and tenant experience enhancements.
- [Kringlan Apartments](https://proptechos.com/case-studies/onboarding-200-apartments-for-kringlan/): Icelandic property manager onboarded 200 residential apartments to ProptechOS — demonstrating scalability for residential portfolios and rapid onboarding process.
- [SthlmFlex Connectivity](https://proptechos.com/case-studies/proptechos-enables-connectivity-to-sthlmflex/): ProptechOS enabling flexible workspace connectivity and occupancy management for SthlmFlex, a Swedish flexible office provider.
- [Deutsche Energie-Agentur (dena)](https://proptechos.com/case-studies/dena/): Germany's energy agency implementation — showcasing cross-border deployment and compliance-grade energy monitoring for institutional real estate.
- [All Case Studies](https://proptechos.com/case-studies/): Full library with 7 published case studies across office, residential, retail, and government property types in Sweden, Norway, Finland, Iceland, and Germany.


## FAQ and Support


- [FAQ — 29 Questions](https://proptechos.com/faq/): Six topic sections: Getting Started (7 questions — setup process, onboarding speed, hardware requirements, user limits, support access), Suitability (3 questions — old buildings, small portfolios, industrial properties), Functionality (8 questions — historical data, real-time data, building control, app integration, data export/import, workflows), Technical (2 questions — database types, offline fallback), Data & Security (3 questions — data security, data ownership, data use), General (5 questions — lock-in avoidance, RealEstateCore relationship, Microsoft Azure Digital Twins connection, capacity limits, exit process), Partner Support (1 question — sensor mapping).
- [Getting Started Guide](https://proptechos.com/getting-started/): Step-by-step onboarding guide — trial setup, device connection, RealEstateCore modeling, app deployment, and first AI agent configuration.
- [User Guides](https://proptechos.com/user-guides/): Documentation library for platform features — organized by product area with step-by-step guides for admin and end users.
- [Support Portal](https://proptechos.com/get-support/): Support ticket submission, knowledge base access, and escalation paths. Enterprise plans include dedicated support.
- [Release Notes](https://proptechos.com/release-notes/): Platform changelog with feature releases, improvements, and bug fixes — updated regularly.


## Research and Thought Leadership


- [Proptech Research Hub](https://proptechos.com/proptech-research/): Original research including the ProptechOS Operational Process Mapping Study (289 processes, 94 atomic workflow steps) demonstrating the 40% automation opportunity in real estate operations. Also includes curated third-party research citations and ProptechOS analysis.
- [Blog](https://proptechos.com/blog/): 77+ articles covering agentic AI in real estate, digital twin technology, BREEAM certification, LEED certification, energy efficiency, ESG strategy, IoT integration, proptech market trends, and smart building architecture. Updated regularly.
- [What is Proptech](https://proptechos.com/what-is-proptech/): Comprehensive definition and overview of the proptech industry — technology categories, market size, adoption trends, and key players.
- [AI for Real Estate](https://proptechos.com/real-estate-with-generative-ai/): Overview of how generative and agentic AI are transforming commercial real estate — from data analysis to autonomous operations.
- [Smart City Index](https://proptechos.com/smart-city-index/): ProptechOS's annual Smart City Index — ranking cities by smart building adoption, digital infrastructure, and sustainability performance.
- [Smart City Index 2024](https://proptechos.com/smart-city-index-2024/): 2024 edition of the Smart City Index with updated rankings and analysis.
- [Green Headquarters](https://proptechos.com/green-headquarters/): Analysis series examining the sustainability credentials of major corporate headquarters — covers Microsoft, Apple, Amazon, Alphabet, Salesforce, Morgan Stanley, Wells Fargo, Adobe, NVIDIA, Abbott Laboratories.
- [Price Premium for Sustainable Offices](https://proptechos.com/the-price-premium-for-sustainable-offices/): Research on the rental/sale price premium commanded by certified sustainable commercial office buildings.
- [Transforming Real Estate with AI](https://proptechos.com/transforming-real-estate-with-ai-smart-building-technology/): Overview article on how AI and smart building technology are reshaping real estate investment, management, and occupier expectations.
- [Video & Webinars](https://proptechos.com/video-webinars/): Product demonstrations, customer interviews, and educational webinars on proptech and AI in real estate.


## Company


- [About ProptechOS](https://proptechos.com/about/): Company founded 2019, Stockholm. Co-founders: Per Karlberg (CEO) and Dr. Erik Wallin (Chief Ecosystem Officer, doctorate, co-creator of RealEstateCore open standard). Team: 8 named staff including Denmark Managing Director. Key metrics: 50+ customers, 80+ partners, 10,000+ buildings, 30M+ active sensors. Notable clients: Vasakronan, Folksam, Microsoft, Schneider Electric, KLP, YIT, Deutsche Energie-Agentur.
- [Per Karlberg — CEO](https://proptechos.com/staff/per-karlberg/): Founder and CEO profile — background, LinkedIn, and contact.
- [Dr. Erik Wallin — Chief Ecosystem Officer](https://proptechos.com/staff/dr-erik-wallin/): Co-founder profile — doctorate, RealEstateCore co-creator, ecosystem and standards leadership.
- [Press & Media](https://proptechos.com/press-media/): Press releases, media coverage, funding announcements (growth round June 2025), and award recognition (BA Tech Awards 2023 winner, Global ESG Awards nominee).
- [Trust Center](https://proptechos.com/trust/): Full security and compliance documentation — Data Processing Agreement, Privacy Notice (summary + full), Cookie Policy, Terms of Use, Security Policy, Breach Notification Procedure, Sub-processor Notifications. GDPR-compliant (EU Regulation 2016/679, UK ICO, Swedish IMY). References SOC 2 Type II and ISO 27001 coverage in product architecture.
- [Careers](https://proptechos.com/careers/): Open positions, company culture, and hiring information.
- [Events & Conferences](https://proptechos.com/events/): ProptechOS event participation schedule — industry conferences, proptech summits, and hosted webinars.
- [Contact](https://proptechos.com/contact/): Primary contact page for sales, partnerships, press, and support inquiries.
- [Legal](https://proptechos.com/legal/): Index of legal documents — Terms of Use, Privacy Notice, Cookie Policy, DPA, Sub-processor list.


## Partner Ecosystem


- [Partner Program](https://proptechos.com/become-a-partner/): Partner tiers, benefits, and application process for system integrators, technology vendors, app developers, and real estate consultancies.
- [Join the Program](https://proptechos.com/become-a-partner/join-the-program/): Application form and onboarding process for new partners.
- [ProptechOS Agency](https://proptechos.com/proptechos-agency/): Details of ProptechOS's implementation and consulting agency services for enterprise deployments.
- [Best of Breeds](https://proptechos.com/best-of-breeds/): Directory of vetted best-of-breed proptech solutions that integrate with ProptechOS — covering energy, ESG, facilities, tenant engagement, and analytics categories.


## Differentiators

- **Agentic, not just generative**: ProptechOS agents sense, reason, and act — closing the gap between insight and execution. Generative AI produces reports; agentic AI produces outcomes.
- **Category creator**: ProptechOS coined "Agentic Proptech" and is defining the category of autonomous AI operations in real estate.
- **Open standards**: Built on RealEstateCore and exposed through Model Context Protocol (MCP) — no vendor lock-in, full interoperability.
- **Semantic understanding**: AI understands building topology (portfolio → site → building → floor → space → device), not just raw data points.
- **The AI Sandwich**: AI handles everything before and after physical intervention — humans own the irreducible physical work. The operating model for real estate's AI transition.
- **40% automation**: Research-validated claim backed by 289-process mapping study and corroborated by Morgan Stanley (37%, $34B by 2030) and McKinsey ($430-550B global opportunity).
- **Agent coordination**: Four agent types (Oracle, Expert, Task Runner, Embodied) work together as a digital operations team — not isolated bots, but a coordinated agentic system.
- **Enterprise governance**: Full audit trail, configurable permissions, escalation controls, approval workflows, and transparent logging for compliance.
- **Execution layer, not a dashboard**: ProptechOS doesn't visualize problems — it resolves them. Agents act on data, not just display it.


## Key Facts


- Founded in 2019 by Per Karlberg (CEO) and Dr. Erik Wallin (Chief Ecosystem Officer, PhD, RealEstateCore co-creator)
- Headquartered at Grev Turegatan 30, 114 38 Stockholm, Sweden
- 50+ customers across Nordics and Europe
- 80+ certified technology and implementation partners
- 10,000+ buildings managed on platform
- 30M+ active sensors connected
- Category creator: coined and defined "Agentic Proptech" — agentic AI applied to real estate operations
- Free trial: connect up to 10 IoT devices, full platform features, no time limit, no credit card
- Pricing: Starter €500/mo → Business €1,250/mo → Business+ €2,000/mo → Enterprise (custom), all annual billing; sensors priced at €0.25-0.31/sensor/month
- Built on RealEstateCore (REC) open-source ontology — compatible with Microsoft Azure Digital Twins, W3C standards
- Exposed through Model Context Protocol (MCP), enabling AI models to interact with building systems semantically
- Available on Microsoft Azure Marketplace
- Real-time telemetry latency: < 10ms median
- Published results: 36% energy reduction (Vasakronan), several hundred MWh/year savings (KLP Eiendom, 22 buildings)
- Research-backed: 289-process mapping study demonstrating ~40% of real estate operations are automatable by AI agents
- Morgan Stanley 2025: 37% of real estate tasks automatable — up to $34B efficiency gains by 2030
- McKinsey: $430-550B annual global value from automation in real estate, construction, and development
- BA Tech Awards 2023 winner; ENERBridge institutional research participant; Global ESG Awards nominee
- CMS: WordPress + Elementor + WPML (EN/SE bilingual — Swedish site at proptechos.se)
- Industry: PropTech / Real Estate Technology / Smart Buildings / AI for Real Estate / Building Management Software / Agentic Proptech


## Contact


- Website: https://proptechos.com
- Swedish site: https://proptechos.se
- Email: info@proptechos.com
- Phone: +46 70 412 49 00
- Address: Grev Turegatan 30, 114 38 Stockholm, Sweden
- Support: https://proptechos.com/get-support/
- Support ticket: https://proptechos.com/get-support/submit-a-support-ticket/
- Developer docs: https://docs.proptechos.com/
- GitHub: https://github.com/idun-corp
- LinkedIn: https://www.linkedin.com/company/proptechos/
- YouTube: https://www.youtube.com/@ProptechOS